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Most recent update: 
January 31, 2012  

Human Factors in Telecommunication

Usually, the International Symposia on "Human Factors in Telecommunication" (HFT) are organized every second year to provide a forum for Human Factors experts to exchange information, views and experiences in research and the application of excellent Human Factors / human-machine interaction principles in telecommunication and in information & communication technology equipment and services.
The participating experts come from telecommunication administrations, service providers and manufacturers, and from related research and development organizations. Papers and posters should encourage open discussion of Human Factors and customer experience issues.

The idea of related symposia is maintained by the HFT Permanent Steering Committee. Each individual symposium is organized by a National Organizing Committee. 

The first International Symposium on Human Factors in Telecommunication took place in Cambridge, U.K., in 1961, the most recent one (HFT 2008) in March 2008 in Kuala Lumpur, Malaysia (see also History of HFT Symposia).

While earlier Symposia focused on basic telephony and speech quality, the Symposia now are dealing with Human Factors issues of human computer interaction, videocommunications, groupware, mobile services, etc. and with advanced products and services, such as the WWW, 3D-Displays, and Virtual Reality. The recent symposia comprised special sessions on support for the elderly and impaired. 

The next and 22nd International HFT Symposium will take place in September 2012 in Salzburg, Austria. More details and the Call for Abstracts will be made available here soon.

The HFT site is hosted by  HHI Human Factors department.