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Most recent update: 
March 24, 2006 
 

Maintained by
Wolfgang Reiner
and
Lothar Mühlbach
 

20^th International Symposium on Human Factors in Telecommunication

Sophia-Antipolis, France, 20-23 March, 2006

Conference Programme

All papers are available on this page for downloading .

For downloading a paper click on behind its title.

Printed versions of the papers will be provided as proceedings at the symposium.

You can download this Conference Programme as a pdf file here. 

Monday 20 March

Workshops

Workshop 1: User education and setup guidelines for mobile terminals and e-services

Download the call for participants here .

Workshop 2: Enabling the delivery of localized information and communication services

Download the call for participants here .

Tuesday 21 March

09:00 - 09:15 Welcome and opening of the 20^th International Symposium on Human Factors in Telecommunication

Speakers: Karl Heinz Rosenbrock, ETSI Director General, and Bruno von Niman, Chairman, HFT Permanent Steering Committee
 

09:15 - 10:30 Keynote talk 1 (including questions and answers): ICT Bridging the Digital Divide

Speaker: Karl Heinz Rosenbrock, ETSI Director General

 

10:30 - 11:00 Coffee

11:00 - 12:30 Session 1: ICT’s social, interdisciplinary and multicultural aspects and impacts on our society 

Chair: Pedro Concejero

(session co-organized with TCeurope)     

Hanna Risku (Chairlady of TCeurope)
Facilitating Knowledge Construction through Information Technology: Beyond the Things that Make Us Dumb

Anne M. Clarke (ETSI TC-HF STF 266)
The Social Impact of Pervasive Technologies

Mike Pluke (Castle Consulting Ltd./ ETSI), Françoise Petersen (APICA / ETSI), Derek Pollard (Parity 
Resourcing Solutions / ETSI), Bianca Szalai (CAS Software AG / ETSI)

Cultural inclusion in information and communications services

Per Helmersen (Telenor Research & Development and Ghana Telecom)

Human Factors in Emerging Markets: First World Solutions Addressing Third World Needs

Santiago José Ruano Rincón and Ángela Consuelo Checa Hurtado (Universidad del Cauca)
Guidelines for the development of graphical user interfaces suitable for the Nasa Colombian indigenous community
(Winner of the Knut Nordby Award)

12:30 - 14:00 Lunch

14:00 - 15:30 Session 2: Design for all and accessibility

Chair: Leon van Noorden

Anne Clarke (ETSI TC-HF STF266)
ETSI’s standardisation work on guidelines for young children’s use of ICT products and services

Bjørn Hestnes (Telenor R&D) and Peter Brooks (Teolys)
Videotelephony for blind people – case studies with 3G mobile systems

Walter J Mellors, Richard Hodgkinson and Clive Miller (ETSI TC-HF STF 286)
Access symbols for use with video content and ICT devices

Walter J Mellors, Scott Cadzow, Edward Fitzgerald and Gunnar Hellström
Text communication for all (DUST)

Tim Pennick (BT)
ENABLED – Enhancing Network Access for the Blind and Visually Impaired

Patrick Bystedt (PTS) and Johnny Kristensen (Örebro County Council) [Presentation and Demo]
The Swedish Broadband Trials: The Pocket Interpreter - a revolution

15:30 - 16:00 Coffee

16:00 - 17:30 Session 3: Standardization, development methodologies and conformance testing

Chair: Stephen Furner

Matthias Schneider-Hufschmidt, Bruno von Niman, Pekka Ketola, Michael Tate, David Williams, Martin Böcker, Pascale Parodi, Margareta Flygt (ETSI STF 285)
Design Guidelines for Setup Procedures of Mobile Terminals and e-Services

Martin Böcker, Michael Tate, Margareta Flygt, Pascale Parodi, Bruno von Niman, Matthias Schneider-Hufschmidt, David Williams, Pekka Ketola (ETSI STF 285)
User Education Guidelines for Mobile Terminals and E-services

F.L. van Nes (ERGONES and Eindhoven University of Technology, Acting Rapporteur of ITU-T SG 2 Q.3/2)
Global or regional HFT standardization: That is the Question 3/2

Martin Böcker, Karl Ivar Larsson and Bruno von Niman (ETSI STF 300)
Standardization Supporting Cultural Diversity 1: Character Repertoires, Ordering and Assignment to the 12-key Telephone Keypad for European Languages and Languages Used in Europe

Rosemary Orr, Lutz Groh, Helge Hüttenrauch, Françoise Petersen, Michael Tate (ETSI STF QD) and Bruno von Niman (Work Item Rapporteur)
Standardization Supporting Cultural Diversity 2: From 5 to 28 - Expanding the language coverage of the ETSI spoken command vocabulary standard

Bruno von Niman, Pekka Ketola, David Williams and Matthias Schneider-Hufschmidt (ETSI STF QE)
Making 3G easier and more accessible: On the planned development of generic UI and interoperability guidelines for UMTS terminals, services and applications

Wednesday 22 March

09:00 - 10:30 Session 4: User requirements, customer relationship management and personalization

Chair: John Seton

Pekka Ketola (Nokia Multimedia)
On Out-Of-Box Experience And Online Support

Joshua B. Hurwitz (User Centered Systems Lab, Motorola Labs)
Empirical Evaluation of Content-Based Filtering for Personalization

Françoise Petersen (APICA/ETSI), Walt Brown (Intel Americas, Inc./ETSI), Mike Pluke (Castle Consulting 
Ltd./ETSI)
Personalization and User Profile Management for Public Internet Access Points(PIAPs)

Peter Brooks (Teolys) and Bjørn Hestnes (Telenor R&D)
Communicating Quality of Experience data for the development of multimedia services

Anne Clarke (EMS and ETSI STF266)
Young Children and ICTs – current issues in the provision of ICT technologies and services for young children

10:30 - 11:00 Coffee

11:00 - 12:30 Session 5: e-health, telecare and telemedicine

Chair: Ed Israelski

Bruno von Niman, Torbjørn Sund, Alejandro Rodríguez-Ascaso and Steve J. Brown (ETSI STF 299)
User Experience Design Guidelines for Telecare Services

Vanessa Vogwill (University of Toronto)
Patterns of Communication at Interdisciplinary Patient Care Meetings: Implications for the Use of Information Technology

Lonneke Spinhof and Licia Calvi (CUO, K.U. Leuven)
User and task analysis in a home care environment

Danielle Lottridge (University of Toronto), Mark Chignell (University Health Network, Toronto) and Sharon Straus (University of Toronto)
Social impacts of handheld computer information retrieval during physician-patient communication

Mikael Goldstein (Migoli), Gustav Öquist (University of Uppsala) and Ingela Lewald (Stockholms DyslexiCentrum AB)
Evaluation of Pre-Codia, a Computerized Reading Aid for Readers Suffering from Dyslexia
(Paper was not presented)

12:30 - 14:00 Lunch

14:00 - 15:30 Session 6: State-of-the-art and novel interaction and user interface techniques

Chair: Martin Böcker

Helge Hüttenrauch and Botond Pakucs (KTH)
Analog Personal Information – When you just can’t get what you know is available
( Paper was not presented)

Ryan Kilgore and Mark Chignell (University of Toronto)
Listening to Unfamiliar Voices in Spatial Audio: Does Visualization of Spatial Position Enhance Voice Identification?
(Winner of the John Karlin Award)

Paul Chojecki (Fraunhofer-Institute for Telecommunications - Heinrich-Hertz-Institut)
How to Increase Website Usability with Link Annotations

Paulo Villegas, Pedro Concejero, Susana Pérez, Javier Prieto, Lucía Aragón, Sergio de Diego (Telefónica Investigación y Desarrollo)
Human Factors issues in 3D visualization module for multimedia collections in aceMedia

Raquel Navarro-Prieto (Fundació Barcelona Media-Universitat Pompeu-Fabra)
How good Mobile TV needs to be?

15:30 - 16:00 Coffee

16:00 - 17:30 Keynote talk 2

Speaker: Prof. Richard Harper, Senior Researcher Socio-Digital Systems, Microsoft Research Cambridge

The importance of place in the mobile age 

Chair: Bruno von Niman

Evening: Conference Dinner

Hotel OMEGA, Sophia Antipolis (5 minutes walk from ETSI).

We will meet at ETSI and walk over together at 19:30 .

Thursday 23 March

09:00 - 10:30 Session 7: Multimodal, multi-device, context dependent systems, services and applications

Chair: Michel Näel

Roman Englert and Gregor Glass (Deutsche Telekom Laboratories and T-Systems International)
Architecture for Multimodal Mobile Applications

Glória Branco, Luís Almeida, Nuno Beires and Rui Gomes (Portugal Telecom) 
Evaluation of a multimodal Virtual Personal Assistant

Nele Van den Ende, Peter van der Stok, Reinder Haakma and Maddy D. Janse (Philips Research)
Perceived Quality for Transported Video

Yevgenia Bondareva, Lydia Meesters, and Don Bouwhuis (Technische Universiteit Eindhoven)
Eye Contact as a Determinant of Social Presence in Video Communication

Marianna Obrist, Regina Bernhaupt and Manfred Tscheligi (ICT&S Center, University of Salzburg)
Users@Home: Implications from studying iTV

10:30 - 11:00 Coffee

11:00 - 12:30 Session 8: Design methodologies and development experiences

Chair: Lutz Groh

Mathilde Cosquer, Nathalie Legay and Raphaëlle Hautin (France Telecom)
Design and evaluation: complementary viewpoints in ergonomists’ practice

Valérie Botherel and Valérie Maffiolo ( France Telecom R&D, Technologies Division)
Regulation of emotional attitudes for a better interaction: Field study in call centres

Stewart Kowalski (Ericsson Research) and Mikael Goldstein (Migoli)
Consumers’ Awareness of, Attitudes Towards and Adoption of Mobile Phone Security

Kristijan Mihalic and Manfred Tscheligi (ICT&S Center, University of Salzburg)
Interactional Context for Mobile Applications

Johann Schrammel and Manfred Tscheligi (CURE)
Experiences Evoked by Today's Technology - Results from a Qualitative Empirical Study

12:30 - 14:00 Lunch

14:00 - 16:00 Closing Panel and Discussion: User Experience in the Wild: What do we know? What should we know?
 (all HFT2006 participants)

Chair: Anne Clarke

Led by: Prof. Manfred Tscheligi, University of Salzburg 

Introduction to Discussion 

16:00 HFT 2008, Closing remarks and end of Conference