Awards
Most recent update:
April 25, 2008
Maintained by
Lothar Mühlbach
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Human Factors in Telecommunication
The current members of the HFT Permanent Steering Committee are listed below.
Previous Members can be found on a separate page.
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Bruno von Niman (chairman)
Bruno received his M.Sc.
in Computer Science, Man-Machine Interaction profile, after studies
at the Universities of Uppsala, Sweden and Stuttgart, Germany, in
1993. After a short stop in the world of academia, he worked for
Ericsson for in Stockholm for 10 years (1994- 2003) with concept and
product development, user interaction design and the user experience
of Mobile Enterprise communication solutions (targeting advanced
corporate users). He was the coordinating of usability activities
across the Ericsson Group, both internally and externally. From
December 2003, Bruno runs an independent user experience consultancy.
He is continuing as an
industry driving force for cross-corporate collaboration in the area
of user experience. He has more than 30 peer-reviewed publications
and is a frequent speaker and expert panelist at global mobile
communication events.
Since 1997, Bruno is Vice Chairman of the ETSI Human Factors
Technical Committee, a Specialist Task Force Leader and Expert in
several projects sponsored by the European Commission and member of
several conference program committees related to the area of HCI,
usability, communication and mobility (e.g., Chair of the Mobile
Communication special area at CHI 2004, www.chi2004.org). |
Bruno von Niman
vonniman consulting
Dalen 13
13245 Saltsjö-Boo
Stockholm
Sweden
Phone: +46 733 66 1234
Email:
bruno@vonniman.com
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Martin Böcker
Dr. Böcker studied Psychology and Linguistics at the Technical
University in West-Berlin and at Exeter University, England.
After working for SEL Alcatel and the Heinrich-Hertz-Institute
in Berlin working on user interfaces for telecommunications systems,
he joined Siemens ICM in 1997 where he became head of the Siemens
ICM Competence Center for User Interfaces in 2002. From 2005 onwards,
Dr. Böcker was responsible for software and hardware product innovations
at BenQ Mobile in Munich. In 2007, Dr. Böcker re-joined Siemens AG where
his is now head of documentation of Industrial Solutions and Services,
Postal Automation.
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Dr. Martin Böcker
Siemens AG
Industrial Solutions
and Services
Postal Automation
Division, Sorting Machines
Head of Content
Processing
Bücklestr. 1-5
78467 Constance
Germany
Phone: +49 7531 862521
Mobile: +49 175 2991659
Email: martin.boecker@siemens.com
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Anne Clarke
Anne studied Ergonomics
at Loughborough University in the UK. She has over 25 years
experience working in the field of human factors and
telecommunications.
After an academic career
at the HUSAT research institute in Loughborough University, she
became an independent consultant. Most of her research activities
have been funded through a series of leading edge international
projects funded by the European Commission, and major
telecommunications companies. Recent clients have included
Telefónica I+D, the human factors research group in Spain and ETSI -
The European Telecommunications Standards Institute.
Current European projects
include PRISMA, which is looking at future public service provision,
especially for people with special needs, and BEEP which is setting
up a database of good practice in implementation of eEurope, for
which she is responsible for good practice cases on social
inclusion.
For ETSI she has worked
on the following projects:
STF 184 updating ETR 116
to produce the ETSI Guide “Human Factors guidelines for ICT products
and services; design for All”.
STF 201 – Access to ICT
by children – issues and recommendations
STF 203 – Human Factors
work in Call Centres
STF 230 – Using the
Universal Communications Identifier (UCI) additional information
field and PUA profiles to enhance communications for disabled, young
and elderly people:
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Anne Clarke
European Management Services
19 St Edmunds Court
Leeds
LS8 1EZ
UK
Phone: +44 78337 31582
Email: clarkeam@compuserve.com
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| Pedro Concejero
Pedro is Doctor (Ph.D.) in Psychology, his dissertation deals
with application of ROC curve methods for detection in marketing research systems.
After a period as
research fellow and associate professor in
Universidad Complutense,
he joins Telefónica Investigación y
Desarrollo, the R&D branch of the Grupo
Telefónica.
At the moment of writing this
Telefónica stands in 5th position in the sector Telco worldwide
in terms of market capitalisation the 1st as an European integrated operator and 8th in the Eurostoxx
50 ranking. As of March 2007, Telefónica’s total number of customers amounted to 206.5 millions.
Pedro leads the
usability group in Telefónica Investigación y Desarrollo,
contributing to research projects, as those in the IST and VI
Framework programmes. A main project of the Group at this moment is
Telefónica Accesible, the initiative to
promote Design for All in Telefónica services, products and processes.
He is the director of
the Boletín
de Factores Humanos, an on-line journal on Human Factors and
related fields, mostly (but not only) in Spanish.
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Pedro Concejero
Telefónica Investigación y Desarrollo
Emilio Vargas, 6
28043 Madrid
Spain
Phone: +34 91337
3943
Email:
pedro.concejero@tid.es
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Elizabeth Dykstra-Erickson
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Email: Elizabeth.Dykstra-Erickson@palmsource.com
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Ed Israelski
Edmond (Ed) Israelski received a B.S. in Electrical Engineering
from New Jersey Institute of Technology, an M.S. in Operations Research
from Columbia University and a Ph.D. in Industrial and Engineering Psychology
from Stevens Institute of Technology. In 1970 he joined AT&T and has worked
as a systems engineer, product manager, market researcher, industrial/organizational
psychologist as well as a human factors engineer. He was technical manager
of the Human Factors Systems group in the Business Communications Systems
unit of Lucent Technologies - Bell Labs, formerly AT&T. His organization
supported the design and evaluation of user interfaces for large customer
communications products and adjunct systems such as voice and data switches,
multimedia messaging, video conferencing and operations support systems.
In 1997 Edmond joined SBC/Ameritech, a regional Bell Telephone Operating Company,
where he was the Director of Human Factors. In 2000 he became Chief Technology
Office at Human Factors International, a user interface design and consulting
firm.
Ed joined Abbott Laboratories, a medical device and
pharmaceutical company, as Program Manager of Human Factors in
2001. He is leading a cross-division team to imbed best-practice
HF design methods into all of Abbott's products, as well as doing
hands-on design of critical new medical devices to ensure safety
and usability.
Ed is a Fellow of the Human Factors and Ergonomics
Society and a contributing member of the Association for the
Advancement of Medical Instrumentation. Additionally, he is a
member of APA, UPA and CHI. He is also a
Certified Human Factor Professional by the BCPE board.
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Edmond W. Israelski
Program Manager - Human Factors
Abbott Laboratories
Dept. 3QC, Bldg. AP6C
100 Abbott Park Road
Abbott Park, IL
60064-6088
USA
Phone: +1 847 936 1131
Mobile: +1 847 650 9280
Email: ed.israelski@abbott.com
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Lothar Mühlbach
Lothar
studied social sciences and received his Ph.D. degree in psychology
from the Technical University of Berlin in 1985. He joined
the Heinrich-Hertz-Institut in 1977; since then he has worked on Human
Factors aspects of interactive media (mainly videocommunications and
groupware). He was the project manager of the project "Telepresence
in the Workplace", which dealt, among other things, with usability
studies
into advanced multimedia desktop conferencing (3D, individually
addressable
eye-contact, etc.). From 1999 till 2002 he had been responsible for an
RTD project on supporting
informal communication within the context of telework and
telecooperation
(e.g. by means of virtual environments). Since autumn 2002 he has
worked on projects dealing with mobile services for citizens.
Lothar is in charge of the Human
Factors Test Center at Fraunhofer HHI.
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Dr. Lothar Mühlbach
Fraunhofer Institute für Nachrichtentechnik -
Heinrich-Hertz-Institut
Interactive Media - Human Factors
Einsteinufer 37
10587
Germany
Phone: +49 30 31002 237
Mobile: +49 172 447 4848
Email: lothar.muehlbach@hhi.fhg.de
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Manfred
Tscheligi
Manfred Tscheligi is professor for Human-Computer Interaction
& Usability at the
University
of
Salzburg
,
ICT&S
Center
(Center for Advanced Studies and Research in Information and
Communication Technologies & Society. He is founder and director
of CURE, the
Vienna
(
Austria
) based Center for Usability Research & Engineering which is an
independent research organization. He is also founder, co-owner and
managing director of USECON-The Usability Consultants GmbH, an
international usability & user experience engineering
consultancy company.
Manfred has been active in the area of Interactive Systems, Human
Computer Interaction, Usability Engineering, User Interface Design
and User Experience Research for around 20 years. Manfred Tscheligi
has done pioneer work to establish the field in
Austria
(both in university education, as research field as well as an
industrially applied field). He is also recognized and active actor
in the international scene (e.g. chairing
Mobile HCI
2005 in
Salzburg
or co-chairing CHI 2004 in
Vienna
).
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Email: tscheligi@cure.at
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If you have got any questions, comments, suggestions, etc., it will be
a pleasure for each of them to be contacted.
The HFT site is hosted by HHI Human Factors department.
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