Awards
Most
recent update: March 27, 2009
Maintained by Lothar
Mühlbach
| Human
Factors in Telecommunication
Below
you can find the list of former Members of the HFT Permanent Steering
Committee,
who dedicated their time and expertise to keep the series of
symposia running.
Current Members can be found on a separate page.
| Anne Clarke
Anne
studied Ergonomics at Loughborough University in the UK. She
has over 25 years experience working in the field of human factors and
telecommunications. After an
academic career at the HUSAT research institute in Loughborough
University, she became an independent consultant. Most of her research
activities have been funded through a series of leading edge
international projects funded by the European Commission, and major
telecommunications companies. Recent clients have included Telefónica
I+D, the human factors research group in Spain and ETSI - The European
Telecommunications Standards Institute. Current
European projects include PRISMA, which is looking at future public
service provision, especially for people with special needs,
and BEEP which is setting up a database of good practice in
implementation of eEurope, for which she is responsible for good
practice cases on social inclusion. For ETSI she
has worked on the following projects: | TF 184 | updating ETR 116 to produce the ETSI Guide “Human Factors guidelines
for ICT products and services; design for All” | | STF 201 - | Access to ICT by children – issues and recommendations | | STF 203 - | Human
Factors work in Call Centres | | STF 230 - | Using
the Universal Communications Identifier (UCI) additional information
field and PUA profiles to enhance communications for disabled, young
and elderly people |
| 
Anne Clarke |
| Michel Näel
Michel Naël is an independent consultant on Human
Factors. Since the end of 2002 he was an account manager for France
Telecom
Research & Development, particularly in Human Factors matters,
in relation
with FT Business Units and Affiliates. He was working for FTR&D
for 17 years. His experience in this organisation went from usability
engineering in a variety of communication services (Minitel, home
automation & domotics, interactive television, multimodal
assistants, mobile communications) to
the development of a new R&D unit on overall perceived quality
of telecom services. Over these years, he took an active part in a few
European Projects, as a contributor and as an auditor. He also
contributed to a number of French and International conferences. His
former professional experience is also diverse, it goes from adult
professional training, in Africa and in France, to industrial design
and job design in industry. His academic background is in
Psychology (Grenoble and Paris) and Ergonomics(Paris).
|
Michel Näel
| | Leon van Noorden
Leon van Noorden (1945, Maastricht) is presently
conducting research on the psycho-physics of movement related to music
and in the context of mobile man machine interaction he is working on
gestural interfaces. In his previous job he was co-ordinator
of Simulation, Visualisation and Multimodal Interfaces of the
Information Society Technology R&D programme of the European
Union. In the ACTS programme he was managing the research domain on
Multimedia Services. He joined the European Commission in 1989 as an
expert on human factors, just after having organised the HFT Symposium
1988 in
The Hague , The Netherlands.
Further work experiences are in the areas of Information Ergonomics in
the Dutch PTT, in the Association for the Blind and with visual
telecommunication for the elderly and the deaf. Holds a degree in
technical physics and a Ph.D. in auditory perception and has published
on rhythm perception in music. |
Prof. Dr. Ir. Leon van Noorden
|
|
Knut Nordby Knut Nordby studied at the University
of Oslo, receiving a BS in Human Physiology (the Faculty of Medicine),
an MA in Philosophy of
Sciences (the Faculty of History and Philosophy) and a Magister Artium
(the
equivalent of a Ph.D.) in Psychology (Faculty of Social Sciences).
After graduating, Knut Nordby worked for the Norwegian Armed Forces as
Military Psychologist, his responsibilities being development of
aptitude
tests and selection of personnel for various schools and training
courses,
especially the selection of fighter pilots. After being awarded a
fellowship
from the University of Oslo and receiving research grants from the
Norwegian
Research Council and the European Research Council (Twinning Grant), he
worked for six years as Assistant Professor at the Institute of
Psychology,
University of Oslo. His main research was in achromatic vision.
In 1985 Knut Nordby was invited to join the Research Institute of the
Directorate for Telecommunications in Norway (now Telenor R&D)
as Research Psychologist. He worked on various projects in
tele-medicine, distance education, on
the development of a video-telephone and, not least, on development of
telecommunication equipment and services for disabled and older people.
He is now Senior Research Scientist with responsibility for
international standardisation in human
factors and usability. Since 1987 he has been teaching man-machine
interaction
and human factors at the Center for Technology at Kjeller (Faculty of
Computer
Science, University of Oslo). Knut Nordby was a founding
member of ETSI Technical Committee for Human
Factors (TC HF) and became its Chairman in 1996. He was a delegate to
ITU-T
Study Group 2 (Rapporteur of Question 4 'Human Factors', i.e.
'Operational aspects of service provision, networks and performance'
(SG 4/2)), and he participated in several CEN standards committees.
Knut Nordby was a founding member of COST 219 (now COST 219ter). He was
elected
into the HFT Permanent Steering Committee in May 1997, and became its
Chairman in May 1999. With co-authors Per Helmersen and Adam Balfour,
he was awarded
the 1997 “John Karlin Award” at the 16th HFT in Oslo. Knut
Nordby passed away peacefully on April 19, 2005, after a period of long
and serious illness. |
Knut Nordby
April 19,
2005 |
|
John Seton John took a first degree in
experimental psychology at Oxford University in the UK. He then worked
on speech perception at the Universities of Sussex and York in the UK,
and completed his doctorate on auditory psychophysics of rhythm
perception at York University. John joined BT in 1985, and worked on a
variety of projects in different project areas of the Human Factors
Unit: e.g. colour displays for network management, and the psychology
of colour perception. John's main areas of expertise include
human computer interaction, user interface design and evaluation,
perceptual psychology (auditory, visual), customer trials and
qualitative research. John became overall manager of Human
Factors at BT Labs, and managed input to a number of HF research
programmes at BT, on advanced user interfaces and mediated
communications, home video telephony, home internet usage and scalable
user interfaces. John then set up a new Cognition and Perception
Laboratory, looking into the synthesis of human and machine
understanding. John then went on to manage BT's research
programme on broadband applications and services, and now manages a
programme of research to identify consumer and business needs and
ensure that these current and future needs are addressed through BT's
overall research programme. This programme involves
a mix of direct work with end users, third-party and collaborative
research, and work with a global network of university partners.
|  Dr. John Seton |
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Human Factors department.
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