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Most recent update:
April 25, 2008













































































































































Maintained by
Lothar Mühlbach
 

Human Factors in Telecommunication

Below you can find the list of former Members of the HFT Permanent Steering Committee, who dedicated their time and expertise to keep the series of symposia running:

Michel Näel

Michel Naël is an independent consultant on Human Factors. Since the end of 2002 he was an account manager for France Telecom Research & Development, particularly in Human Factors matters, in relation with FT Business Units and Affiliates. He was working for FTR&D for 17 years. His experience in this organisation went from usability engineering in a variety of communication services (Minitel, home automation & domotics, interactive television, multimodal assistants, mobile communications) to the development of a new R&D unit on overall perceived quality of telecom services. Over these years, he took an active part in a few European Projects, as a contributor and as an auditor. He also contributed to a number of French and International conferences. His former professional experience is also diverse, it goes from adult professional training, in Africa and in France, to industrial design and job design in industry.
His academic background is in Psychology (Grenoble and Paris) and
Ergonomics(Paris).

Michel Näel

 

Leon van Noorden

Leon van Noorden (1945, Maastricht) is presently conducting research on the psycho-physics of movement related to music and in the context of mobile man machine interaction he is working on gestural interfaces.
In his previous job he was co-ordinator of Simulation, Visualisation and Multimodal Interfaces of the Information Society Technology R&D programme of the European Union. In the ACTS programme he was managing the research domain on Multimedia Services. He joined the European Commission in 1989 as an expert on human factors, just after having organised the HFT Symposium 1988 in The Hague , The Netherlands. Further work experiences are in the areas of Information Ergonomics in the Dutch PTT, in the Association for the Blind and with visual telecommunication for the elderly and the deaf. Holds a degree in technical physics and a Ph.D. in auditory perception and has published on rhythm perception in music.


Prof. Dr. Ir. Leon van Noorden

 

Knut Nordby

Knut Nordby studied at the University of Oslo, receiving a BS in Human Physiology (the Faculty of Medicine), an MA in Philosophy of Sciences (the Faculty of History and Philosophy) and a Magister Artium (the equivalent of a Ph.D.) in Psychology (Faculty of Social Sciences).
After graduating, Knut Nordby worked for the Norwegian Armed Forces as Military Psychologist, his responsibilities being development of aptitude tests and selection of personnel for various schools and training courses, especially the selection of fighter pilots. After being awarded a fellowship from the University of Oslo and receiving research grants from the Norwegian Research Council and the European Research Council (Twinning Grant), he worked for six years as Assistant Professor at the Institute of Psychology, University of Oslo. His main research was in achromatic vision.
In 1985 Knut Nordby was invited to join the Research Institute of the Directorate for Telecommunications in Norway (now Telenor R&D) as Research Psychologist. He worked on various projects in tele-medicine, distance education, on the development of a video-telephone and, not least, on development of telecommunication equipment and services for disabled and older people. He is now Senior Research Scientist with responsibility for international standardisation in human factors and usability. Since 1987 he has been teaching man-machine interaction and human factors at the Center for Technology at Kjeller (Faculty of Computer Science, University of Oslo).
Knut Nordby was a founding member of ETSI Technical Committee for Human Factors (TC HF) and became its Chairman in 1996. He was a delegate to ITU-T Study Group 2 (Rapporteur of Question 4 'Human Factors', i.e. 'Operational aspects of service provision, networks and performance' (SG 4/2)), and he participated in several CEN standards committees. Knut Nordby was a founding member of COST 219 (now COST 219ter). He was elected into the HFT Permanent Steering Committee in May 1997, and became its Chairman in May 1999. With co-authors Per Helmersen and Adam Balfour, he was awarded the 1997 “John Karlin Award” at the 16th HFT in Oslo.

Knut Nordby passed away peacefully on April 19, 2005, after a period of long and serious illness.

Knut Nordby
 

U April 19, 2005

 

John Seton

John took a first degree in experimental psychology at Oxford University in the UK. He then worked on speech perception at the Universities of Sussex and York in the UK, and completed his doctorate on auditory psychophysics of rhythm perception at York University. John joined BT in 1985, and worked on a variety of projects in different project areas of the Human Factors Unit: e.g. colour displays for network management, and the psychology of colour perception.
John's main areas of expertise include human computer interaction, user interface design and evaluation, perceptual psychology (auditory, visual), customer trials and qualitative research.
John became overall manager of Human Factors at BT Labs, and managed input to a number of HF research programmes at BT, on advanced user interfaces and mediated communications, home video telephony, home internet usage and scalable user interfaces. John then set up a new Cognition and Perception Laboratory, looking into the synthesis of human and machine understanding.
John then went on to manage BT's research programme on broadband applications and services, and now manages a programme of research to identify consumer and business needs and ensure that these current and future needs are addressed through BT's overall research programme.  This programme involves a mix of direct work with end users, third-party and collaborative research, and work with a global network of university partners.



 

Dr. John Seton 




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